![]() If you cannot find your installation files, or if your installation files are too old and do not contain the file “lmsetup.exe”: – Locate the Mountains® installation files. Installing the “HASP License Manager” as a service (“Hasp Loader”), using the file “lmsetup.exe” ![]() If you encounter problems with your network license, we recommend that you first re-install these HASP drivers. They also include the “Sentinel Admin Control Center”. These drivers or services may also be called “Sentinel LDK License Manager”, or “RTE (Run-time environment)”, “Run-time installer”. On the computer/server hosting the network key, you must install them manually. Note: Other drivers are necessary for the protection key (“HASP drivers”) they are installed automatically when installing the software. Read further to resolve.If you are using a network license, you have to also install the “HASP License Manager”. *2 Check if there is a WARNING (!) icon next to the Aladdin HASP HL Key. You will be prompted when to insert each of the dongles. ![]() ![]() ![]() *1 Two dongles are required when doing an update from an older version. Install EmbroideryStudio/DecoStudio e1.5 Plug dongle/dongles 1 when instructed CHECK: Control Panel > System > Device Manager 2 Universal Serial Bus Controllers Aladdin HASP HL Key Aladdin HASP Key Aladdin USB Key Enable and configure firewall /anti-virus Add c:\windows\system32\hasplms.exe to exception list Add c:\Program Files\WILCOM\EmbroideryStudio_e1.5\BIN\*.* to the list of applications allowed to access the Internet Add port 1947 to allowed ports if applicable Check if page loads on Internet browser and that HASP HL Key is listed Reboot PC and Check if EmbroideryStudio/DecoStudio e1.5 loads. Aladdin HASP SRM Key Problem Resolution Installation flowchart for EmbroideryStudio and DecoStudio e1.5 Disconnect from the Internet and disable all anti-virus and firewall applications. ![]()
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